Legal
Shipping Policy
Everything below applies to orders placed through this store. Shipping options, rates and delivery estimates for your address are always shown at checkout before you pay.
Last reviewed September 2026
Where we ship
We currently ship within the United States. If your address is not supported, checkout will let you know before payment.
Processing
Orders are prepared for shipment once payment is confirmed. Orders placed on weekends and public holidays are processed on the next business day.
Shipping rates and delivery estimates
Available shipping methods, their cost and their estimated delivery windows are calculated at checkout based on your address. We do not advertise a free shipping threshold unless one is active at checkout.
Tracking
You receive a confirmation email when your order is placed and a second email with tracking details as soon as it ships.
Delays
Carrier delays, severe weather and incorrect addresses can affect delivery. If your tracking has not updated for several days, contact us and we will follow it up with the carrier.
Incorrect or undeliverable addresses
Please check your address carefully at checkout. If a parcel is returned to us as undeliverable, we will contact you to arrange reshipment or a refund of the product value.
Lost or damaged parcels
If your order arrives damaged or does not arrive at all, email support@hushmere.com with your order number and, where possible, photos. We will replace or refund the order.
Contact
Questions about this policy can be sent to support@hushmere.com. We reply within 1–2 business days.